FAQ
1. Is my payment to your site secure?
All Payment are done online through the 100% secured "https" server. lovinjordan.com will never get your credit card number, and you never have to worry about your credit card info gets stolen or sold to other party online.
2. What are your methods of payment?
We accept major credit cards including Visa, MasterCard, American Express (AMEX), and Discover credit cards, PAYPAL, WESTERN UNION and MONEYGRAM.
Note: All prices are listed in US Funds & Pound Sterling.
3. Where do you ship and what are your SHIPPING RATES?
We Ship WORLDWIDE for free shipping.
We will provide you with tracking number via e-mail once your shoes have been shipped. We highly suggest that you place your order at least 4 weeks before any major holiday to allow enough time for delivery.
4. How do I do the process to buy your products follow the 5 step?
1 .When you find products you would like to purchase, choose the appropriate quantities, sizes, etc. and add the items to your cart.
2. When you have finished shopping and are ready to checkout, click the Checkout button on the shopping cart page.
3. Fill in all of the required information on the shipping and billing pages. If you have forgotten to fill in a required field, we will alert you to the area in red text so you can go back and try again. Complete the required field with the requested information and continue to checkout again.
4. Review your order before submitting to verify all of the information is correct and to get your calculated order total.
5. If you just pay by credit card, there will be let you fill the information for twice, and please be patient for this, for one is for our site, the other is for the credit card centre. And that will protect your right, and tracking your purchase. If you pay by western union, you need talk to our live support and tell us the MTCN (money transtion control number). we will shipping your shoes in 24 hours after the payment. We can special discount if you pay via western union or wholesale.
5. How do I know you have shipped my goods.
After we shipped your order, we will send you a tracking number by email, that will show you where your goods right now on line.
Site Policy
We are committed to protecting your privacy. The information you provide to us is not given or sold to any outside party except for the shipping company delivering your order. We only share your shipping address and phone number with the shipping company. The information we collect from you is used only to process and ship your order. Your email address is used only to provide you with an order confirmation and tracking number. Your phone number is used to contact you in case of a problem with the fulfillment or delivery of your order. If you have any questions, concerns, or comments about our privacy policy we would like to know so we can address them. Please contact us here.
